Running a franchised dealer will require teams to follow task related processes, many of which will be specifically defined by the manufacturer.

Knowing if the processes are followed can be critical as failure to adhere might mean financial penalties or worse. Unlike facilities audits, the failure to follow process may not be so obvious and requires a different approach to assess.

Our team are experts in automotive process assessment and have worked on many subject areas including right first time workshop methods, specific sales techniques and programme deployment compliance.

The ability to define and maintain specific brand standards across a dealer network can be difficult for a manufacturer to achieve.

With projects including the identification and creation of defined standards through to the assessment and management of results, we can help you build and implement your facilities standards audit programme in a way that will promote improved levels of consistent network compliance.