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Below is just an example of the types of consultancy projects our team have previously completed or are currently delivering. Please message or call to discuss any of these projects or to understand the other ways we could help you.
Two Man Operations
Project to test and deploy a fixed 60 minute appointment cycle time for standard operation repair orders. Utilises 5S methodology, bespoke tooling, standard work processes and two man operations. Aids customer flow, customer experience, overall efficiency and upsell (parts and new cars). Significantly reduces car park facility utilisation.
A programme for implementing standard operations in a workshop environment. Includes setting up of the work bay for optimum performance, utilising visual management to provide information easily, continuous improvement and enhanced quality of output. Aids technician efficiency, workshop throughput and customer experience.
For addressing shortfalls in the workshop environment standards. Includes coaching of 5/6S process, development of standards utilising the 5/6S methodology (Sort, Shine, Set, Standardise, Sustain and Safety) and of setting up the workshop and parts departments for optimum performance. Often addresses significant periods where back of house has been lacking investment.
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